How Social Media is Shaping the #BlackLivesMatter Movement: Insights for PR Professionals
Black
Lives Matter has been an efficient approach for the movement, getting momentum
throughout all the major social media networks (Turner, 2020). The movement has
used social media to wisely enhance its statement and expand its reach.
#BlackLivesMatter
As
a result of system-wide racial prejudice and police brutality against Black
people in America, the #BlackLivesMatter movement has recently gained momentum
in recent years. The movement began in 2013 in response to Trayvon Martin's
murder but gained widespread attention and support following the 2014
causalities of Michael Brown in Ferguson, Missouri, and Eric Garner in the city
of New York. The hashtag #BlackLivesMatter instantly had become a rallying cry
for people worldwide who were enraged by the ongoing assault and prejudice
against Black people.
Advantages
The
benefit of using #Black Lives Matter on social media for PR practitioners is
the chance to connect with a diverse range of people all over the world in
real-time. Social media platforms such as Twitter, Facebook, and Instagram
enable public relations professionals to reach a larger audience by sharing the
latest news, advertisements, and events related to Black Lives Matter. This
allows public relations professionals to engage with and build relationships
with their target audiences, which can result in better brand recognition.
Social
media has evolved into an important component for Public Relations
professionals who want to connect with their target audiences. With the
introduction of hashtags such as #BlackLivesMatter, social media has grown in
its ability to shape public opinion and influence social movements.
Disadvantages
The
possibility of receiving unfavourable comments and criticism when PR
professionals use the hashtag #BlackLivesMatter on social media is a drawback.
The use of this hashtag by businesses or organizations may be seen by some
audiences as self-serving or dishonest, especially if they believe the brand
does not genuinely care about social justice. As a result, the brand may
receive unfavourable feedback, social media backlash, and even calls for
strikes and protests, or other forms of activism.
Another
disadvantage is the risk of appearing tone-deaf or insensitive. It is essential
to comprehend the context and gravity of the issue when using the
#BlackLivesMatter hashtag and to approach it with compassion and awareness. A
brand's reputation and credibility could be harmed if it is perceived as taking
advantage of a serious problem for marketing purposes.
Recommendations
for the strategic use of social media for #BlackLivesMatter.
Establishing
a consistent brand voice is one of the key recommendations for the strategic
use of social media for #BlackLivesMatter. A good branding tone aids in the
development of audience trust and credibility. It is also critical to keep a
steady publishing schedule to maintain followers engaged.
The
movement has been capable of connecting with individuals from all over the
world thanks to the use of social media, which has contributed to drawing
attention to the problems of racial inequality and police brutality.
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